Shopping/Delivery


 
Your privacy is extremely important to us.

Our discreet packaging enables you to shop with Fanseeka in complete confidence.

With completely plain and boring packaging, you will be the only person excited about what's inside.

Our smaller items, such as condoms, are sent in plain, heavy-duty padded envelopes.

There are no markings on the back or side of your parcel.

The only markings are your address label on the front, which appears as below, and a Royal Mail Special Delivery or courier sticker depending on the service used. Royal Mail requires us to have a return address on your parcel.


Fanseeka delivery costs and options: United Kingdom

Show delivery costs for United Kingdom                            

Service

Delivered

Cost

Free when you spend

Standard

4 Working days

£4.99

£50.00

Express

3 Working days

£5.99


Premium

2 Working day

£7.99


Last order times (UK only)

Find out when to place your order for the most efficient delivery.

Monday to Friday

  • 3 day delivery - order before 7pm
  • 2 working days (not guaranteed) - order before 7pm
  • 1 working day Premium delivery - order before 5pm

Saturday

  • 3 day delivery - order before 2pm
  • 2 working days (not guaranteed) - order before 11am
  • 1 working day Premium delivery - order before 3pm

Sunday

  • 3 day delivery - order before 4pm
  • 2 working days (not guaranteed) - order before 2pm
  • 1 working day Premium delivery - order before 3pm

 

International delivery

Need Fanseeka shipping details for orders placed outside the UK? Use our Contact Link in the footer to request a price for shipping.

 We will eventually add an Internationally postage selector for you to selector your own country depending on our postage provider, however sometimes not all countries and locations are covered.

 

Parcel forwarding services

Fanseeka is not liable for any damage, defect, or loss that occurs to orders delivered to a parcel forwarding company. Any order addressed to a parcel forwarding company is placed at your own risk. If you report missing or damaged items, and we reasonably believe the order to have been delivered to a parcel forwarding company, we will not offer a replacement or a refund.

 

Your delivery details

Please make sure your delivery address is up to date in your Fanseeka Account! We are not responsible for failed deliveries caused by customer errors. For example, if you accidentally give us the wrong delivery address, contact number, or recipient name, we will be unable to refund your order. If you realise you've made a mistake before the order has been processed, please contact us straight away.


Returns

Returns are sent through the website You have 14 days from the date of purchase to return items to us.

Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.

For any returns, please log into your account and go to the orders section. Here you can request a return or notify us of an issue

If your item has been opened, please submit a return request through our Contact Link and let us know the details.

 

Wrong delivery address

Please make sure your delivery address is up to date in your Fanseeka Account! We are not responsible for failed deliveries caused by customer errors. For example, if you accidentally give us the wrong delivery address, contact number, or recipient name, we will be unable to refund your order. If you realise you've made a mistake before the order has been processed, please contact us straight away.